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Our team is
working on a project that all of the members think should be abandoned. It turns out that
we have discovered through trail and error that there is a better way to perform a process
that our team developed. The problem is we don't want management to think we failed on the
first attempt. We don't look at it that way but some in management are already looking for
a reason to get rid of teams. How can we handle (present) this so our team doesn't look
like we wasted time on the first attempt?
Congratulations!
Finding a better way through trial and error is the essence of continuous quality
improvement. Any manager worth his or her salt knows that better solutions only come by
second efforts. So don't hesitate to say, "We were on the wrong track, but our time
was not wasted. We have now discovered a better way."